Terms & Conditions

These are the guidelines that you the user agree to in order to use our website

General

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Greek Unity’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website. The term “Greek Unity” or 'us' or 'we' refers to the owner of the website. The term 'you' refers to the user or viewer of our website.

The content of the pages of this website is for your general information and use only. It is subject to change without notice.
This website uses cookies to monitor browsing preferences. If you do allow cookies to be used, personal information may be stored by us for use by third parties
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trademarks reproduced in this website which are not the property of, or licensed to, the operator is acknowledged on the website.
Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
Your use of this website and any dispute arising out of such use of the website is subject to the laws of South Africa.

Returns

Thank you for shopping at Greek Unity. We are committed to ensuring that our customers are completely satisfied with any purchase, if not we are here to help you in any way possible.

It is the responsibility of the buyer to notify us within 2 days from delivery to claim for any damages during transit and to request that an item be returned, we can unfortunately not accept it after 2 days. We shall arrange collection.
If you receive a refund for any damaged items received and returned, only the amount paid for the item will be credited to you.
If you decide you want to return an item for whatever reason (other than goods received damaged) in order to be eligible for a return, your item must be unused and in the same condition that you received it.
You will be responsible for shipping costs, associated to this. We will thus credit you back for the product returned less the shipping fees.
Please note this shipping fee will apply to Gauteng, if you reside outside the Gauteng region we will notify you what shipping fee you will be charged.
Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.
Our preferred courier company will be used to collect the item from you.
Once we receive your item, we will inspect it and notify you that we have received your returned item.
We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a credit to your Greek Unity account, to be used at your convenience. No cash refunds will be done.
Contact us if you have any questions on how to return your item to us.

Products that cannot be retured

We cannot accept any returns or exchanges for any sweets/food/baking/cooking products correctly or incorrectly ordered.
We cannot accept the return or exchange of used sparklers/poppers/crackers or table bombs.
We cannot accept the return of items that have been in your position for longer than 2 days.
In the case of any customised products returns and exchanges cannot be made.

Rates

The delivery fee is dependent on delivery address and starts from R85.
All prices represented on the website are inclusive of VAT.
For deliveries outside of South Africa, please contact us and we can give you a quote for your products and a true representation of delivery costs.

Legally Binding Contract

All Users, who use or purchase any products on the Site (“Purchasers”) are bound by these terms and conditions (“T&C”) and by browsing or using the Site in any way, you hereby acknowledge that you have read and accepted these T&C. If you do not agree to these T&C, do not register with or continue to use the Site. Your registration and/or continued use of the Site will constitute acceptance of the T&C, unmodified by you.

Products & Availability

Stocks of all Products on offer are limited; we shall take all reasonable efforts to ensure that when stock is no longer available, that offers thereof are discontinued. However, should Greek Unity be unable to fulfill any Order placed by you at the advertised price due to stock having sold out, we will notify you and you will be entitled to credit of the amount paid by you for such product, as explained in more detail in the Returns Policy. We do our best to update and keep information as accurate as possible. In case of sweet packets, substitute products may be used if necessary, and packaging may vary.

Purchasing Products

As a Member, the Site will enable you to place electronic orders for one or more Products offered, for so long as such Products are still available and have not sold out. A purchase agreement between you and Greek Unity only comes into effect if you electronically submit a properly completed Order for one or more Products in your shopping basket AND payment is either authorised or received by Greek Unity into its bank account, subject to stock of the Product concerned being available. Placing a Product in your shopping basket without completing the purchase does not constitute an Order, or a Purchase of such Product. Consequently, prior to actual Purchase Greek Unity may remove any Product from your shopping basket if stock of the Product is no longer available, or if 30 minutes has elapsed, you cannot hold Greek Unity liable if any Product is not available when you attempt to complete the Purchase at a later stage.

Termination/ Cancellation of Products

Greek Unity reserves the right, for purposes of preventing suspected fraud, to refuse to accept or process payment on any Order and/or to cancel any Purchase, in whole or in part, giving notice to you. Greek Unity shall only be liable to credit the amount already paid by you in respect of the cancelled portion of the Order. Please note that all goods bought on the Greek Unity website will only be returnable via Greek Unity (both through our approved courier partners and at our premises, during working hours). No returns will be accepted, alternations made, manufacturing defaults correct or exchanges offered at any of the store chains, independent stores or boutique stores who sell on greekunity.co.za.

Privacy Policy

The information contained in this website is for general information purposes only. The information is provided by Greek Unity and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk. In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arise out of, or in connection with, the use of this website. Through this website you are able to link to other websites which are not under the control of Greek Unity. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them. Every effort is made to keep the website up and running smoothly. However, Greek Unity takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

Rental Policy

Bookings work on a first come, first pay basis. We will not temporarily secure any booking, payments must be made on the same day as your requests to make sure your booking is confirmed and product is still available. We cannot guarantee availability the following day.

Making a rental booking

Contact us via This email address is being protected from spambots. You need JavaScript enabled to view it. with the subject Rental Booking. Request availability of the product you interested in, and we will confirm if the product is or is not available on your desired date.

Payments of Rentals

Payments can be made via EFT or online via our PayFast platform; Most cards are accepted. We will only confirm your booking if 100% payment is received.The deposit can be paid in cash on collection or via EFT on the website.

Changes or cancellations

Your satisfaction is of the utmost importance to us. The day your booking is confirmed the items are considered out of inventory for your date and thus made unavailable to other potential customers. This ensures you will have all the items you need on the date you require them. Because of this, we do have certain policies regarding changes to your order.

Any cancellations made within 15 working days prior to the event will be subject to a cancellation fee. The cancellation fee will be 40% of the entire rental order (rental fee, deposit). You may make date changes by phone, or email but this is dependent on availability. If we cannot accommodate the change and a cancellation must be made, we will unfortunately need to apply the cancellation fee.

Any items cancelled 2 days prior to the collection date will be charged at full rental rates and 30% of the refundable deposit will be forfeited. This is due to the fact that items will be made unavailable to other clients at the time of booking. The remaining deposit will be returned within 30 days of cancellation.

Rental Period

Weekday event (Monday to Thursday): Product can be collected after 12pm on the day before the event, and must be returned by 11am the day after the event. Weekends (Friday to Sunday): Product must be collected Thursday or Friday (the day prior to event) after 12pm and returned by 11am on Monday.

collection & returning product

All rented items must be collected from Greek Unity. All collections and returns will require the signature of a responsible party for the product. Please note that the condition of the items should be checked on collection & return prior to signing for product. We will not accept notes of damages after products have left our premises.We do our best to inspect every product before it is picked up to ensure no damage.

If you will not be collecting/ returning the items yourself, or will not be reachable after your event, Greek Unity will require the name and contact information of the person who will be responsible for your rental. It is best to appoint one trustworthy person to be in charge of the return. All items should be placed back into the packaging they were collected in.

SEt-up

Greek Unity does not set-up the products at your venue. You wil be responsible for that.

OUt of town events

We only do rental within the Gauteng area. Please contact us if you would like it for another region and we can see what we can do for you, as additional fees may apply.

Missing or damaged items

If you do have missing or damaged items upon return your refundable deposit will automatically be forfeited. The customer is responsible for the goods from the time ofcollection until the items are returned to Greek Unity. Be sure that the product is secure and protected from the weather while it is in your possession.

Refundable deposit

A refundable deposit is paid to cover the costs of the product in the event of damage/loss etc. You (the customer) are responsible for returning rental items in the same condition in which they were received (clean & in the correct package). The refundable deposit will be forfeited in the following instances:

The product is not returned within the stipulated time. If you are not able to return your rentals on time, please inform us ASAP, as we will need to inform and make alternative arrangements with our other clients who may have booked the product.
The product and or its packaging is damaged/dirty.
The product is missing pieces/parts.
The product is stained or has water damage/ been wet.
Any items cancelled 2 days prior to the collection date will be charged at full rental rates and 30% of the refundable deposit will be forfeited. This is due to the fact that items will be made unavailable to other clients at the time of booking. If you have not yet paid a deposit,but cancelled your rental, you will be invoiced and liable to pay 30% of the refundable deposit fee.